I bought a pair of binoculars from Dale, which had a strap issue that he had fully disclosed before I bought. Upon arrival, there was a broken plastic ring in the inner exterior of the objective lens, which Dale said he hadn't noticed. I hadn't noticed it in his very good photos, either. When I told him about the ring, he offered to refund my payment, plus shipping costs, if I desired. I don't know how you can be more upfront and honest than this. I think you can deal with complete confidence with this very honest gentleman. Thank you Dale.
Reviews
I bought a pair of binoculars from Dale, which had a strap issue that he had fully disclosed before I bought. Upon arrival, there was a broken plastic ring in the inner exterior of the objective lens, which Dale said he hadn't noticed. I hadn't noticed it in his very good photos, either. When I told him about the ring, he offered to refund my payment, plus shipping costs, if I desired. I don't know how you can be more upfront and honest than this. I think you can deal with complete confidence with this very honest gentleman. Thank you Dale.
Fast shipping . Great communication. Will deal with again
Great to deal with.Hope he finds his .280
Excellent to deal with, will do business with this gentleman again
Thanks
Great guy to deal with, smooth transaction, fast replying, friendly, very helpful, would highly recommend him.